0330 221 0241

How to make a Claim

Cash Plan

Employees can use the online claiming process, or alternatively they can post Bupa their claim form.  

Corporate Dental Plan

Employees complete a claims form and email or post it to Unum.  


Private Medical

Employees should contact Bupa on 0345 606 0802 to obtain authorisation before every stage of diagnosis and treatment being claimed.


Sick Pay

Employers can submit claims for sick-pay through ECIS Canopy

Life Insurance

To start a claim for death in service the employer should contact ECIS in the first instance on 0330 221 0241.


Personal Accident

To start a Personal Accident Claim, the employee should contact ECIS on 0330 221 0241.




EC Insurance Services Limited (ECIS) is authorised and regulated by the Financial Conduct Authority. The company is entered on the Financial Services Register (www.fca.org.uk/register/) under reference no. 312803


Please note that telephone calls may be recorded for training and monitoring purposes.

© 2018 EC Insurance Services Limited

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